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CSM — Chiaki Shirai Management W.L.L.

To Our Future Clients and Partners

We install Japanese-quality project execution—rooted in KAIZEN/KANBAN and a culture of anticipatory coordination—into your programs, then deliver fast: Proposal → PoC → Full Implementation across MENA, EU, and APAC. Our mission is to collaborate with local ecosystems to create positive impact for public institutions, regional partners, and talent development.

Collaboration Model & Value

Collaboration Model (Example)

• Local Partners: Project acquisition, overall governance, client interfacing.
• CSM (PMO): Oversees multi-project management across initiatives; assigns PMs as needed in collaboration with BTECH-related companies.
• Development Bases: Vietnam, Philippines, Bangladesh, Thailand, Myanmar, Japan, etc.
• Data Center Specialists: Infrastructure, cloud, and security are clearly separated from the application layer.

Value We Provide

• Install Japanese-style project execution to improve success probability.
• Flexible resourcing via a one-person PM/PMO model—scale up/down with project peaks and valleys.

Representative Profile (Chiaki Shirai)

Education

Kinki University (Kindai University), Faculty of Science & Engineering — Department of Nuclear Reactor Engineering. Specialization: Environmental Radiation.

Early Career

• Asakawa Systems (Wakayama-pref’s leading IT subsidiary for construction): design & cost-estimation systems; planned and developed in-house products for the construction domain.
• Kubota Systems (now Kubota): Project Manager on large-scale central government projects; extensive experience in managing public-sector IT.

CyberTech Period

As CTO / Technical Director:

• Advanced use of RDBMS and Object-Oriented Databases (ODB) such as Object Store to build systems with complex data models.
• Acquired native XML database technologies from U.S.-based Progress Software and Xpriori; established domestic and international R&D capabilities.
• Led the promotion of XML data utilization and DITA adoption; frequent speaker at industry events and standardization activities.

Independent Activities

• Chairman of JASIPA: 70+ Japanese SME IT companies; MOUs with Vietnam, Philippines, Ukraine, Bahrain, and others.
• Quality Assurance Education: Lecturer at JUSE; supported QA training for IBM, Accenture, TIS, and other major firms.
• International Collaboration: Partnerships with BTECH (Bahrain), VNITO & VINASA (Vietnam), PSIA (Philippines), IT Ukraine, etc.

Current Role

Founder & Managing Director of Chiaki Shirai Management W.L.L. — Global PMO & IT Advisor leading multi-country collaborations and digital transformation.

Collaborative Operating Model

Division of Responsibilities

• Local Partners: Project acquisition, CxO/government negotiation, overall governance.
• CSM (PMO): Oversees all projects; leads requirements, architecture, change management, QA, non-functional requirements, security, and operations design; assigns PMs with BTECH-related companies.
• Offshore Development: Agile implementation, test automation, SRE operations.
• Data Center Specialists: Infrastructure, cloud, security foundation, audit support.

Governance

QMS covering issues, risks, and quality metrics; lightweight documentation (RACI, Decision Logs, test evidence).

Speed

• 2–4 weeks: PoC
• 8–12 weeks: MVP
• Phased production rollout

Case Study Highlights

3-A. XMLDB / DITA – Large-Scale Documentation Platform

• Overview: Native XML DB, DITA reuse & multilingual, XQuery & index optimization.
• Achievements: 30–60% faster revisions; 20–40% lower translation costs; complete traceability.
• Role: Information design, indexing optimization, migration, training.

3-B. Large-Scale Entertainment Mobile Application (Anonymous)

• Overview: Nationwide official app with live streaming, online voting, notifications, favorites.
• Achievements: Peak-load stability via caching & fail-safe design; upstream definition for account & payment needs.
• Role: Non-functional design, risk & change management.

3-C. TAXAN – Multi Electronic Money Payment for Amusement Facilities

• Overview: Reader terminals for transportation IC (Suica/PASMO/ICOCA) & retail e-money (nanaco/WAON/Edy); remote sales & prize redemption monitoring; PoC 2013–2015, commercial launch 2015; ops/analytics with Yamato System Development & Yamato Financial.
• Supplement: Considered ZigBee as a low-power wireless option (not disclosed as the final adoption).
• Role: PM/PMO leading terminals, gateway, data aggregation, accounting integration; from PoC to commercialization.

Practical Applications of GenAI

AI Documentation
Draft requirements/interfaces → human review → test cases.

Knowledge Bot
Natural language queries with source citations.

Speech Automation
Field logs & calls → auto ticket creation.

Prompt Engineering
Guardrails & reproducibility based on business data.

Quality & Governance

• QMS Metrics: Defect density, change risk, availability SLOs, CSAT/NPS.
• Security: Least privilege, KMS-managed keys, audit logs, retention/deletion policy.
• Audit: Segregation & full traceability for public/financial domains.

Division with Data Center Partners

• Data Center Specialists: Cloud, network, SOC/security operations, compliance.
• CSM: Application/business solutions from requirements → PoC → production.
• Benefit: Clear accountability and simplified audits.

Rollout Plan

1. Discovery (2–3 weeks): Pain points, flows, SLA, KPIs.
2. PoC (2–4 weeks): Validate with real data.
3. MVP (8–12 weeks): Prioritized use cases with SOPs.
4. Scale (ongoing): Multi-location/language, FinOps, audit.

Thank you for your time and consideration!
We look forward to the opportunity of working with you.